Shipping Policy

• Free shipping on all orders within the continental US.
• Please contact us at info@bigscreenpro.com to get shipping estimates to Canada and other countries. We ship worldwide.
• Shipping terms may vary depending on the product of your choice and the availability from the manufacturer.
• Please contact to find out about the exact shipping terms to your location for the specific product.
• All shipping, billing and pricing errors must be reported within 5 days of receipt of shipment.
• Any additional carrier charges added after shipping will be passed along to the customer (i.e., residential delivery fees, COD fees, signature required fees and extended delivery charges).
• All freight charges are subject to carrier's billable weight.
• Shipping fees are non-refundable. Customer is responsible for all freight charges for unaccepted or refused delivery of shipments.

Shipping Of Backorders

Backordered items are shipped at prices in effect when the item was ordered.
Backorder shipments will be subject to normal shipping and handling policies.

Damages/Claims

Damaged and missing item shipments must be reported to BSP Customer Service within five days from receipt of shipment. BSP will initiate all freight claims with the carrier.
Any compromise to the package must be noted on the delivery receipt and/or Bill of Lading as proof the damage or tampering occurred prior to delivery. Failure to do so may result in the freight damage claim being denied.